THIS NOTICE
DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW
YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective
Date: April 14, 2003.
We respect
patient confidentiality and only release medical information about you in
accordance with the Illinois and federal law. This notice describes our
policies related to the use of the records of your care generated by CMHC.
Privacy
Contact. If you have
additional questions about this policy or your rights contact:
·
Director of Information
Services, (773) 734-4033, ext. 183
·
Co-Team Leader,
Information Services (South)
(773)
734-4033, ext. 214
·
Co-Team Leader,
Information Services (West) (773) 863-9749, ext. 159.
In order
to effectively provide you care, there are times when we will need to share
your medical information with others outside of CMHC. This includes for:
Treatment.
We may use or disclose medical information about you to provide, coordinate,
or manage your care or any related services, including sharing information
with others outside CMHC that we are consulting with or referring you to.
Payment.
Information will be used to obtain payment for the treatment and services
provided. This will include contacting your health insurance company for prior
approval of planned treatment or for billing purposes.
Information
Disclosed Without Your Consent. Under
Illinois and federal law, information about you may be disclosed without your
consent in the following circumstances:
Emergencies.
Sufficient information may be shared to address the immediate emergency you are
facing.
Follow
Up Appointments/Care. We will
be contacting you to remind you of future appointments or information about
treatment alternatives or other health-related benefits and services that may be
of interest to you. We will leave
appointment information on your answering machine unless you advise us
otherwise.
As
Required by Law. This would
include situations where we have a subpoena, court order, or are mandated to
provide public health information, such as communicable diseases or suspected
abuse and neglect such as child abuse, elder abuse, or institutional abuse.
Coroners,
Funeral Directors, and Organ Donation.
We may disclose medical information to a coroner or medical examiner and funeral
directors for the purposes of carrying out their duties. When organs are donated
sufficient information will be provided to the program as necessary to
facilitate the organ or tissue donation.
Governmental
Requirements. We may disclose
information to a health oversight agency for activities authorized by law, such
as audits, investigations inspections and licensure. There also might be a need
to share information with the Food and Drug Administration related to adverse
events or product defects. We are also required to share information, if
requested with the Department of Health and Human Services to determine our
compliance with federal laws related to health care.
Criminal
Activity or Danger to Others.
If a crime is committed on our premises or against our personnel we may share
information with law enforcement to apprehend the criminal. We also have the
right to involve law enforcement when we believe an immediate danger may occur
to someone.
Fundraising.
As
a not-for-profit provider of health care services we need assistance in raising
money to carry out our mission. We may contact you to seek a donation.
PATIENT
RIGHTS
You have
the following rights under Illinois and federal law:
Copy
of Record. You are entitled
to inspect the medical record CMHC has generated about you. We may charge you a
reasonable fee for copying and mailing your record.
Release
of Records. You may consent
in writing to release of your records to others, for any purpose you choose.
This could include your attorney, employer, or others who you wish to have
knowledge of your care. You may revoke this consent at any time, but only to the
extent no action has been taken in reliance on your prior authorization.
Restriction
on Record. You may ask us not
to use or disclose part of the medical information. This request must be in
writing. CMHC is not required to agree to your request if we believe it is in
your best interest to permit use and disclosure of the information. The request
should be given to the Privacy
Contact.
Contacting
You. You may request that we
send information to another address or by alternative means. We will honor such
request as long as it is reasonable and we are assured it is correct. We have a
right to verify that the payment information you are providing is correct under
law. We can also provide you information by email if you request it. If you wish
us to communicate by email you are also entitled to a paper copy of this privacy
notice.
Amending
Record. If you believe that
something in your record is incorrect or incomplete, you may request we amend
it. To do this contact the Privacy
Contact and ask for the Request
to Amend Health Information
form. In certain cases, we may deny your request. If we deny your request for an
amendment you have a right to file a statement you disagree with us. We will
then file our response and your statement and our response will be added to your
record.
Accounting
for Disclosures. You may
request an accounting of any disclosures we have made related to your medical
information, except for information we used for treatment, payment, or health
care operations purposes or that we shared with you or your family, or
information that you gave us specific consent to release. It also excludes
information we were required to release. To receive information regarding
disclosure made for a specific time period no longer than six years and after
April 14, 2003, please submit your request tin writing to our Privacy Contact.
We will notify you of the cost involved in preparing this list.
Questions
and Complaints. If you have
any questions, or wish a copy of this Policy or have any complaints you may
contact our Privacy
Contact in writing at our office
for further information. You also may contact the Secretary of Health and Human
Services if you believe CMHC has violated your privacy rights. We will not
retaliate against you for filing a complaint.
Changes in
Policy. CMHC reserves
the right to change its Privacy Policy based on the needs of CMHC and changes in
state and federal law.